Contacts

We’re always happy to help. You can contact our team in any convenient way.

Support

If you have a question about the platform, your account, deposits, withdrawals, or a trade, use the Support Center. You can start an online chat or create a support request.

Contact Support

Email

For general questions and enquiries, you can contact us by email.

support@bocrypton.com

What can we help with?

For users

  • Questions about how the platform works
  • Account access issues
  • Deposits and withdrawals
  • Technical issues
  • Verification (KYC)
  • Other questions related to using the platform

Frequently asked questions

You may find the answer to your question in the FAQ section.

Go to FAQ

Response time

We aim to respond to enquiries as quickly as possible. Response times may vary depending on the type and complexity of the issue.

Important information

Do not share confidential information

Do not send passwords, access codes, private keys, or other confidential account information through the contact form, by email, or in chat.