FAQ
Frequently Asked Questions
Quick answers about trading on BoCrypton, binary contracts, and how the platform works.
About the Platform and Trading
6 questionsWhat is BoCrypton?
BoCrypton is a platform for trading binary contracts on cryptocurrency pairs. Users choose an asset, trade amount, direction – Higher or Lower – and expiration time.
What is a binary contract?
A binary contract is a trade whose outcome depends on whether the price of the selected asset is higher or lower than the entry price at the time of expiration.
Which assets are available for trading?
BoCrypton focuses on binary contracts on cryptocurrency pairs. The current list of available pairs is displayed directly on the platform.
How do "Higher" and "Lower" work?
Choose "Higher" if you expect the price to be above the entry price at expiration. Choose "Lower" if you expect it to be below the entry price.
What is expiration time?
Expiration time is the moment when a binary contract ends. At that point, the asset price is compared with the entry price to determine the outcome of the trade.
How is the trade outcome determined?
The outcome is determined by comparing the price of the selected asset at expiration with the entry price and the direction you selected. A positive outcome is not guaranteed.
Account and Funds
4 questionsHow can I deposit funds?
Available deposit methods are displayed in your BoCrypton account. Before confirming a transaction, check the selected payment method and payment details.
How can I withdraw funds?
A withdrawal request can be created through the relevant section of your account. Available withdrawal methods and applicable conditions are displayed on the platform.
Do I need to complete verification?
In some cases, identity verification may be required for account access or financial transactions. If verification is required, the relevant instructions will be displayed in your account.
What fees may apply?
Information about any applicable fees should be displayed when you perform the relevant transaction or in the applicable service terms. Review this information before confirming the transaction.
Security and Support
3 questionsHow secure is the platform?
BoCrypton uses measures designed to help protect user accounts and data. Users should also keep their login details secure and never share access to their account with third parties.
How can I contact support?
Use the Support Center available on the platform. Briefly describe your question and, if necessary, provide relevant transaction details without sharing your password or other confidential information.
What should I do if there is a problem with a trade?
Keep the relevant trade details and contact BoCrypton Support. Include the asset, trade time, and a brief description of the issue so the request can be reviewed.
Can’t find the answer?
Contact BoCrypton Support – we’ll help you with your question.
